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 Privacy Policy

Effective as of: October 14, 2026

Manufacturing International is owned and operated by Russells Business Group, Inc. (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit mfginternational.com or use our content, expert directory, company storefronts, marketplace, forms, AI Assistant, and related services (collectively, the “Site”).

This policy also explains your choices regarding your personal information. Where consent is required, we request it separately; this policy does not replace that consent.

1. Information We Collect

The information we collect depends on how you use the Site.

  • Contact and account information: Your name, email address, telephone number, business name, job title, mailing or billing address, and account details.
  • Expert and company information: Biographies, qualifications, areas of expertise, company descriptions, photographs, logos, social links, and information submitted for profiles, storefronts, listings, or applications.
  • Inquiries and communications: Messages, service requests, support inquiries, feedback, and information you submit when contacting us or an expert or company through the Site.
  • Transaction information: Products or services purchased, order details, transaction references, payment status, and records relating to refunds or disputes. Payment providers process payment credentials; the information available to us depends on the payment method and provider.
  • AI Assistant information: Messages you enter, information you voluntarily provide, and technical information associated with your interactions.
  • Usage and device information: IP address, browser and device type, approximate location derived from your IP address, pages viewed, referring websites, and interactions with Site features.
  • Information from service providers and partners: Information needed to support transactions, fulfill requests, operate accounts, and understand Site activity.

Please do not submit passwords, full payment-card details, government identification numbers, sensitive personal information, or confidential business information through general contact forms or the AI Assistant.

2. How We Collect Information

We collect information:

  • Directly from you when you create an account, apply as an expert, publish a profile or listing, place an order, subscribe, submit a form, or contact us.
  • Automatically through cookies and similar technologies when you use the Site.
  • From experts, vendors, payment providers, and other service providers in connection with your requests, transactions, or use of the Site.

3. How We Use Information

We use personal information to:

  • Operate and maintain the Site and its features.
  • Manage accounts, expert applications, profiles, company storefronts, and listings.
  • Connect visitors with experts and companies and help respond to inquiries.
  • Process and support orders, payments, fulfillment, refunds, and disputes.
  • Send account, service, order, and support communications.
  • Deliver newsletters and marketing communications, subject to applicable consent requirements and your choices.
  • Understand Site usage and improve content, navigation, offerings, and services.
  • Provide and evaluate AI Assistant responses.
  • Detect fraud, prevent misuse, protect accounts, and maintain security.
  • Meet legal obligations and enforce applicable terms.

Where advertising or personalization technologies are used, their operation is subject to applicable consent requirements and privacy choices described below.

4. Expert Inquiries, Profiles, and Company Storefronts

Inquiries to experts and companies

When you contact an expert or company through the Site, the information you submit is provided to the intended recipient so they can respond.

Manufacturing International may also receive and retain a copy of your inquiry, including your contact details and message, to help route requests, provide support, assess service quality, and maintain business records.

Experts and companies may handle information they receive under their own privacy policies and legal responsibilities. Contact them directly with questions about their subsequent use of your information.

Public profiles and content

Information submitted for publication in an expert profile, company storefront, product listing, article, review, or other public area may be visible to visitors and indexed by search engines.

Only submit information you are authorized to publish. Do not include private contact details or confidential information in public fields unless you intend to make them public.

You may contact us to request corrections or removal of information we control. Copies retained by search engines or other third parties may remain subject to those parties’ practices.

5. Purchases and Payments

When you make a purchase, we and the relevant vendor receive information needed to process, fulfill, and support your order. This may include your name, contact details, billing or shipping address, items purchased, and transaction status.

Payments are processed through third-party payment providers. Their handling of payment information is governed by their own privacy policies and applicable requirements.

A vendor may receive information necessary to deliver a product or service, answer questions, or address a refund or dispute. If you follow a link to purchase directly from another website, that website’s privacy policy applies to information collected there.

6. Manufacturing International Assistant and AI Features

The Manufacturing International Assistant helps visitors find information, resources, experts, and offerings on the Site.

Messages submitted to the assistant are processed to generate responses. Conversations and related technical information may be retained or reviewed by us and the service providers supporting the assistant for support, troubleshooting, security, and service improvement.

Avoid entering sensitive personal information or confidential business information. AI responses may contain errors and should be verified before you rely on them.

7. How We Share Information

We disclose personal information as needed for the purposes described in this policy, including to:

  • Service providers: Companies supporting hosting, email delivery, analytics, customer support, security, payment processing, and AI features.
  • Experts and vendors: Recipients of your inquiries and providers responsible for fulfilling or supporting your purchases.
  • Other visitors: When you submit information for publication in public profiles, storefronts, listings, or other public areas.
  • Legal authorities or other relevant parties: When necessary to comply with legal obligations, respond to valid legal requests, investigate fraud, or protect rights and safety.
  • Parties to a business transaction: In connection with a proposed or completed merger, acquisition, financing, reorganization, or sale of business assets, subject to applicable protections.
  • Other parties at your direction: When you ask us to share information or provide any required consent.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to support Site functionality and understand how visitors use the Site. Depending on the features enabled, these may include:

  • Essential technologies: Support account access, security, shopping carts, checkout, and other necessary functions.
  • Preference technologies: Remember settings and choices.
  • Analytics technologies: Help measure traffic and understand interactions with content and features.
  • Advertising technologies: Where used, support advertising measurement or personalized advertising.

You can review or change available cookie choices through the Site’s Manage consent control. You can also manage cookies through your browser, although disabling certain cookies may affect Site functionality.

Where required by law, we obtain consent before using nonessential technologies. Where applicable law requires us to recognize browser-based opt-out preference signals, such as Global Privacy Control, we honor those signals.

Third-party videos, social features, and other embedded content may collect information when loaded or used. Their providers’ privacy policies also apply.

9. Data Security and Retention

We use reasonable technical and organizational measures intended to protect personal information. No website, transmission method, or storage system can be guaranteed completely secure.

We retain information for as long as reasonably necessary for the purposes described in this policy, including managing accounts, providing services, maintaining transaction records, resolving disputes, preventing fraud, and meeting legal obligations.

Retention periods vary depending on the type of information, why it was collected, and applicable requirements. Account closure or a deletion request may not require immediate removal of records we must retain for legal, security, or transaction-related purposes.

10. Your Privacy Rights and Choices

Depending on where you live and which laws apply, you may have the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of information, subject to applicable exceptions.
  • Obtain a portable copy of certain information.
  • Withdraw consent where processing is based on consent.
  • Object to or restrict certain processing.
  • Opt out of qualifying sales, sharing, or targeted advertising.
  • Limit certain uses of sensitive personal information, where applicable.
  • Appeal a denied privacy request or complain to the appropriate privacy regulator.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

To submit a request, email info@mfginternational.com with the subject line Privacy Request. Explain your request and provide enough information for us to locate the relevant records. Do not send passwords or sensitive identification documents unless we request them through an appropriate method.

We may need to verify your identity or an authorized agent’s authority before completing a request. We respond within the period required by applicable law and explain any applicable exceptions or appeal options.

Email preferences

You can unsubscribe from marketing emails using the link in the message or by contacting us. We may still send necessary account, order, security, or service communications.

Regional rights

Residents of California and other U.S. states may have additional rights under applicable state privacy laws. Individuals in the European Economic Area or United Kingdom may have rights under applicable data protection laws. These rights depend on the law’s applicability to our business and the processing involved.

11. International Visitors

Manufacturing International operates from the United States. Your information may be processed in the United States and other countries where our service providers operate. Privacy laws in those countries may differ from those in your location.

Where applicable law requires protections for international transfers, we use the legally required transfer mechanisms and safeguards.

12. Children’s Privacy

The Site is intended for a business and professional audience and is not directed to children under 16.

We do not knowingly collect personal information from children under 16. If you believe a child has provided personal information to us, contact info@mfginternational.com so we can investigate and take appropriate action.

13. Third-Party Websites

The Site may link to independent expert websites, company websites, social platforms, and other third-party services.

This policy covers our handling of information. It does not govern information collected independently by third parties. Review their privacy policies before providing information to them.

14. Changes to This Policy

We may update this policy as our services, practices, or legal obligations change. The effective date at the top indicates when the updated policy takes effect.

For material changes, we provide additional notice and obtain consent where required by applicable law.

15. Contact Us

For privacy questions or requests, contact:

Manufacturing International
Operated by Russells Business Group, Inc.

Email: info@mfginternational.com
Mailing address: 503 Washburn Avenue, Suite 204, Louisville, KY 40222